Terms & Conditions

Overview

Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@turkishxpress.com.

Third-party Links

In an attempt to provide increased value to our visitors, turkishxpress.com may link to sites operated by third parties. However, even if the third party is affiliated with turkishxpress, turkishxpress has no control over these linked sites, all of which have separate privacy and data collection practices, independent of turkishxpress. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, turkishxpress seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the Israeli and other copyright laws, and is the property of turkishxpress. The collective work includes works that are licensed to turkishxpress. Copyright 2023, turkishxpress ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with turkishxpress or purchasing turkishxpress products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with turkishxpress or to purchase turkishxpress products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by turkishxpress. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Shipping returns

To return your product, you should mail your product to: Israel.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.